Return request
🧾 How to Request a Refund
Send an email to: info@myelectricstore.shop
Subject: Return request + order number
Example: Return request #MES-1234
Attach photos or videos showing the product’s current condition and packaging.
Wait for our reply:
We’ll send you the return instructions (address or shipping label).
Ship the product following the instructions provided.
Once we receive and inspect it, your request will be issued within 5–10 business days.
Disclaimer
My Electric Store offers both new and reconditioned electrical products as an independent reseller, not affiliated with any manufacturer.
All new products include a 24-month warranty, and all reconditioned products include a 12-month warranty, both provided directly by My Electric Store.
For complete terms and conditions, please visit our Disclaimer page.
Hours
Email: Info@myelectricstore.shop
Hours: Mon–Fri, 8:00 AM–3:00 PM CST